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Shipping policy: We ship worldwide. We will prepare and ship your order within 3 business days of receiving full payment. We ship to confirmed PayPal addresses only. Each shipment carries a tracking number.

Cost of delivery: Our standard worldwide delivery cost of $9.50 includes insurance. Please be aware that we offer FREE delivery if you purchase 2 or more items. Select an additional accessory for yourself, your friends or relatives to get free delivery.

Packaging: We ship our products in special postal cardboard boxes guaranteed to protect the articles along the way.

Estimated delivery time: Estimated time of arrival is 7-12 working days from the time the goods leave the territory of the Russian Federation. This estimate applies to deliveries to large cities and metropolitan areas in Europe and North America. If you live in a rural area delivery may take several days longer.

Item location: Saint-Petersburg, Russian Federation.

Customs information: Our shipments are not subject to Customs payments.

Return policy: If you are not satisfied with your purchase you can return it within 7 days for a refund. We will refund your purchase price once we have received the undamaged product. We will issue a refund via the same method you used for payment.

Contacting us: Please use the standard contact us message form when communicating with us. Our experts will answer your question as quickly as possible. Thank you.

Sincerely yours,

“ARKTIKA” Company team, including the Executive Manager Alex and Art Director Katja Romanoff.

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