Customer Benefits
Savings, Gifts & Lifetime Care
Every piece we make comes with more than the piece itself.
Here is what you receive when you order from our workshop. Shipping, payment and return rules are on Customer Service.
Free Shipping & Savings
Standard shipping costs $19 for a single item. Orders with two or more items ship free, and orders with three or more items also receive 15% off.
Forgot something? You can add items to an order after you place it, as long as it has not shipped yet, and we will recalculate the total with the same offers.
Photos Before Shipping
We photograph every finished piece. Whenever possible, we send you the photographs before dispatch, so you see exactly what is on its way to you.
Leave a contact channel you actually use, such as WhatsApp, iMessage, Telegram or email, and we send the photos there. An account with us is helpful but not required.
A Fur Keychain in Every Parcel
Every order includes a small fur keychain from our workshop. It is often made from the same fur as your piece, and sometimes from a different one, so you can meet a fur you have not tried yet.
Forever Bonuses
Registered customers receive 1% of every purchase as credit in their account. The credit is added 35 days after dispatch, which covers delivery and the 14-day return window.
You can use it toward any amount on your next order. It never expires. Items that are returned do not earn credit.
Lifetime Care
We keep supporting the pieces made in our workshop, however many years ago they were crafted: advice, repairs and restoration options. See Lifetime Care.